2019 Donor Satisfaction Survey

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* 1. What date and approximate time did you make your donation?

Date / Time

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* 3. Was the attendant courteous?

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* 4. Were you offered help in unloading your donation?

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* 5. Do you feel your donations were handled with care?

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* 6. Were you offered a receipt for your donation?

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* 7. Will you donate to Goodwill again based on this experience?

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* 8. When deciding to donate, what is important to you? Select all that apply

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* 9. How far did you travel to donate?

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* 10. Do you make material donations to other organizations?

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* 11.  If yes, please name the organizations:

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* 12. Would you refer friends/family to donate to Goodwill?

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* 13. Do you also shop at Goodwill?

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* 14. Any suggestions on how we can improve?

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* 15. If you would like someone to follow-up with you, please provide your contact information.

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