2026 Community Needs & Satisfaction Survey

You are invited to share your perspectives about the Broadlands community. This summer, the Association began the process of developing a comprehensive Strategic Plan to guide the governance and management activities of the community over the next five years. As part of this process, we need to learn what matters most to you. Please provide your feedback to the questions below. Your anonymous responses will be presented in aggregate and percentages in the final report.
SECTION A: Community Demographics
1.Please select the type of dwelling you live in:
2.Which of the following best describes how you live in the community?
3.Is this your first time living in a community governed by a homeowners association (HOA)?
SECTION B: Community Maintenance & Upkeep
The Association is committed to maintaining the community’s character and aesthetic consistency for all residents to protect and enhance property values. With this in mind:
4.Overall, do you believe homes in the Broadlands community are:
5.How satisfied are you that the Association is enforcing residential exterior maintenance and upkeep standards in your neighborhood?
6.Do you have any residential exterior maintenance or upkeep concerns within your neighborhood?
7.How satisfied are you with the Association’s maintenance and upkeep of the community’s common areas?
8.Do you have any concerns with the Association’s maintenance and upkeep of the community’s common areas?
SECTION C: Community Safety
The Association is committed to providing a safe environment for all community residents. With this in mind:
9.Are there any safety-related issues in the community that concern you?
SECTION D: Facilities & Amenities
The Association offers a wide variety of facilities and amenities to residents. With this in mind:
10.Please select the box next to all the facilities and amenities you use.
11.Are there any facilities and amenities you believe need improvement? Please select all that apply:
12.For the facilities and amenities you identified in question 11, what specific improvements do you believe are needed?
13.Taking all things into consideration, how satisfied are you with the facilities and amenities provided by the Association?
SECTION E: Events & Activities
The Association offers a wide variety of events and activities for residents of all ages to enjoy. With this in mind:
14.Please select the box next to all the events and activities you have attended over the past year.
15.Taking all things into consideration, how satisfied are you with the events and activities provided by the Association?
16.Do you have any comments regarding the events and activities offered by the Association?
17.In addition to the events and activities the Association currently offers, are there any events or activities you would like to see offered?
SECTION F: Community Governance & Management Operations
The role of the Broadlands Association Board is to protect and enhance the value of property. This is accomplished by operating the Association, maintaining the common property, administering the governing documents, and long-range planning. The Board sets policy and looks to the Management team to implement its governance and operational decisions. With this in mind:
18.How do you stay informed about actions (projects, expenses, etc.) being considered by the Board of Directors? Please check all that apply below:
19.How satisfied are you that the Board of Directors conducts business in an open and transparent manner?
20.Taking all things into consideration, how satisfied are you with the way the Association is managed?
21.How can the Association’s operations be improved?
22.What should the Association’s top priorities be over the next three to five years?
SECTION G: Volunteering
The Broadlands Association offers a wide variety of volunteer opportunities.
23.If you served as a volunteer for Broadlands, how would you rate your overall experience?
24.How can the Association improve its volunteer program?
25.Which of the following volunteer opportunities are you interested in? Please check all that apply below and provide your contact information in the space provided.
26.My Email Address to Volunteer:
SECTION H: Communications
There are a variety of methods residents use to obtain information about Association activities. It is important that we know all the communications channels most used and preferred by the community.
27.How do you prefer to receive the Association’s monthly Newsletter – Our Neck of the Woods?
28.How would you rate the ease of use of the Association’s website - www.Broadlandshoa.org?
29.Please check all of the website features that matter most to you.
30.How would you rate communications between the Association and residents?
31.Overall, do you have any suggestions on how communications can be improved?
SECTION I: Satisfaction with the Association
32.Why did you choose the Broadlands community as a place to live?
33.What keeps you in the Broadlands community?
34.How likely are you to recommend living in Broadlands to someone you know?
Thank you!
Your time completing the 2026 Broadlands Association Community Survey is greatly appreciated. Your input will help the Board and the Management Team develop a comprehensive Strategic Plan to guide the governance and management activities of the Community over the next five years.