* 1. When you look for information about an organisation or business what is the FIRST thing you do to find out about them?

* 2. What most often results in you following or 'Like'ing a company's social media profiles?

* 3. Name a brand you are following on either Facebook or Twitter

* 4. Thinking about just that brand, before you were following them on Facebook or Twitter, did you:

* 5. Again thinking about just the brand you named in question 3, since you started following the brand on Facebook/Twitter, have you:

* 6. Name another brand you follow on Facebook or Twitter

* 7. Thinking about just that brand, before you were following them on Facebook or Twitter, did you:

* 8. Again thinking about just the brand you named in question 6, since you started following the brand on Facebook/Twitter, have you:

* 9. What is your age range?

* 10. What is your occupation?

T