itSMF Social Expectations Measurement - The Reputation Quotient
The aim of this questionnaire is to gather information about public perception of the itSMF Reputation Quotient in the following six dimensions: 1. Emotional appeal 2. Products and services 3. Vision and Leadership 4. Workplace environment 5. Social and environmental responsibility 6. Financial performance
Please provide your view on these itSMF Reputation Quotient dimensions by rating how much do you agree with the following 20 statements.
At the end, please reflect on your answers and provide any comments you might have. Thank you very much.
The source for this survey: Fombrun, Garderg & Sever, 2000, The Reputation Quatient, Reputation and Relationships - MBA module, Henley Business School.