2016 Library Service Expectations Get the most out of your library! Question Title * 1. Where do you live? Within Boerne city limits Kendall County Outside Kendall County Question Title * 2. In what ways do you currently use the library? Click all that apply. Check out books, CDs, DVDs, etc. Download items from website Attend library programs and seminars Use meeting/study rooms Work or relax I don't use the library Question Title * 3. If you're not a regular library user, why not? Click all that apply. Inconvenient hours or days We don't offer what you need or like Lack of quiet spaces A negative experience during a visit You aren't aware of our services I am a regular user Question Title * 4. What time of day do you generally visit the library? Click all that apply. 9am to 1pm 1pm to 7pm Saturday (10am to 4pm) I use only remote digital services I don't visit the library Question Title * 5. What change would you most like to see for our service hours? Extended evening hours Longer Saturday hours Sunday hours The hours are fine Question Title * 6. What type of library experiences or outcomes are very important to you? Click all that apply. Exploring genealogy/local history Preparing for employment Succeeding in school Becoming a U.S. citizen Getting answers to your burning questions Being up to date with politics, news, etc. Becoming a successful business person Celebrating cultural differences Being more informed about your community Connecting to the online community Working in a quiet, comfortable space Learning to read and write Attending classes and seminars Instilling a love of reading in your children Discovering new authors and new books Watching popular DVDs Making informed decisions about purchases, health, inc. Attending artistic performances Finding a space and resources to express and share your talents and skills with others Performing research with confidence and possessing the knowledge to use only reputable information None of these experiences Question Title * 7. What services would you like us to offer or expand? Click all that apply. Technology instruction Business services: Faxing, notary, printing, etc. Vending Services: Coffee, drinks, snacks Cafe-style food and drinks More study tables More comfortable seating More digital materials to download or stream More movies and/or audio books None of these services Question Title * 8. If you're unable to visit the library, how would you like for us to reach out to you? Click all that apply. Provide a mobile library to visit your neighborhood Provide homebound delivery services Provide a small branch or book/movie-lending service in new residential areas of Boerne Offer you a library card so that you can remotely use our digital services I am able to visit the library Question Title * 9. Please add a comment about your library experience or desired library services that were not addressed in the above questions. Done
