2026 MLS Satisfaction Survey

Question Title

* 1. Which MLS platform do you use?

Flex

Matrix

Other (please specify)

Question Title

* 2. Overall, how satisfied are you with Flex/ Matrix?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

I don't use either of these platforms.

Other (please specify)

Question Title

* 3. Please rank the following features importance to you.

Question Title

* 4. How often have you experiences issues with the system you are currently using?

Never have a problem

Rarely

Sometimes

Often

Almost Always

Every time I use it- I hate it.

Question Title

* 5. How disruptive have these issues been to your work experience?

Not disruptive

Slightly

Moderately

Very

Extremely disruptive

Question Title

* 6. What area needs the most improvement?

Reliability of the platform

Performance

Features working as expected

Ease of use

Support or communication

Other (please specify)

None of the above- I love everything about the platform I use.

Question Title

* 7. If these issues were resolved, how likely would you be to continue using that platform?

Very Unlikely

Unlikely

Neutral

Likely

Very Likely

Very Unlikely

Unlikely

Neutral

Likely

Very Likely

2026 MLS Satisfaction Survey

Question Title

* 1. Which MLS platform do you use?

Question Title

* 2. Overall, how satisfied are you with Flex/ Matrix?

Question Title

* 3. Please rank the following features importance to you.

Question Title

* 4. How often have you experiences issues with the system you are currently using?

Question Title

* 5. How disruptive have these issues been to your work experience?

Question Title

* 6. What area needs the most improvement?

Question Title

* 7. If these issues were resolved, how likely would you be to continue using that platform?

Question Title

* 8. Any additional comment you would like to share regarding an MLS platform.