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Which best describes your reason for visiting HSHA?

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* 1. Which best describes your reason for visiting HSHA?

Did you feel welcome during your visit?

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* 2. Did you feel welcome during your visit?

Did a representative inform you of how to meet an adoptable pet?

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* 3. Did a representative inform you of how to meet an adoptable pet?

Did a representative point out HSHA's retail store, Fur-Get-Me-Not?

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* 4. Did a representative point out HSHA's retail store, Fur-Get-Me-Not?

What was the name of the representative(s) that helped you?

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* 5. What was the name of the representative(s) that helped you?

Overall, how satisfied are you with the customer service you received from adoption center or intake center staff?

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* 6. Overall, how satisfied are you with the customer service you received from adoption center or intake center staff?

Overall, how satisfied are you with the customer service you received from kennel staff during your get-acquainted call (if applicable)?

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* 7. Overall, how satisfied are you with the customer service you received from kennel staff during your get-acquainted call (if applicable)?

Any additional positive or negative comments you can share to assist us in providing better customer service?

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* 8. Any additional positive or negative comments you can share to assist us in providing better customer service?

Name and contact information if desired:

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* 9. Name and contact information if desired:

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