Exit this survey Customer Service Survey 1. Default Section Question Title * 1. Which best describes your reason for visiting HSHA? Owner Surrender or Stray Drop Off Adoption Low-cost clinics Dropping off donations Question Title * 2. Did you feel welcome during your visit? Yes No Question Title * 3. Did a representative inform you of how to meet an adoptable pet? Yes No N/A Question Title * 4. Did a representative point out HSHA's retail store, Fur-Get-Me-Not? Yes No Question Title * 5. What was the name of the representative(s) that helped you? Question Title * 6. Overall, how satisfied are you with the customer service you received from adoption center or intake center staff? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Question Title * 7. Overall, how satisfied are you with the customer service you received from kennel staff during your get-acquainted call (if applicable)? Poor Below Average Average Above Average Excellent Poor Below Average Average Above Average Excellent Question Title * 8. Any additional positive or negative comments you can share to assist us in providing better customer service? Question Title * 9. Name and contact information if desired: Done