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Client Feedback Survey: We want our advice services to be accessible to everyone. Please tell us about your experience of accessing GIC's service. Your feedback will help us identify anything that could be improved. You do not need to give your name.

1.Where did you receive advice?
2.When did you receive advice? (Approximate date)
Please tell us about the accessibility of the service:
3.It was easy for me to find or access the service.
4.I could enter and move around the premises safely and comfortably
5.The reception and waiting arrangements met my needs.
6.The room used for my appointment was suitable for me.
7.I felt my conversation was private and confidential.
8.Signs, lighting and information were clear and easy for me to use.
9.My communication or sensory needs were met (for example hearing, vision, language or interpretation needs).
10.Staff offered appropriate help or adjustments where I needed them.
11.Did anything make it difficult for you to access or use our service?
12.Is there anything we could do to make our service more accessible for you?
13.Overall, how would you rate the accessibility of the service?
14.Any other comments?