What would you expect in auto service? Survey

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* 2. How many cars does your family have?

None

More then 4

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* 3. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 4. Are you planning to buy a new car soon?

Yes

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* 5. In the last 2 months, how many times did you wash your car?

None

5 to 9

10 or more

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* 6. Do you have a favorite car wash or not?

Same favorite car wash

I go in 2 places

More then 2 places and I do not have a favorite one

Other (please specify)

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* 7. Which is the service in a car wash that you appreciate most?

Rims cleaning

Tire shine

Towel dry

Spray wax in the tunnel

Rain check (one rewash pass after rain)

Interiors cleaning (vacuum, dust and windows)

Self Vacuum (I like to be free to vacuum by myself)

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* 8. How much would you willing to pay for this car wash?

$10

$15

$20

$25

$30

Other (please specify)

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* 9. Which is the detailing service that you appreciate most?

Car Wax

Carpets shampoo

Seats Shampoo

Engine cleaning

Headlights restoration

Paint restoration (swirl removal, opacity removal

Accurate interior vacuum and vinyl cleaning

None of the above. I have never done detailing on my car

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* 10. How much would you pay for this detailing?

less then $50

$50 - $75

$75 - 100

$100 - $125

$125 - $150

$150 - $200

$200 +

Other (please specify)

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* 11. Please rank the factors that you look for in a car wash.
1 being most important and 5 being least important.

Pricing

Quality

Convenience location

Waiting time

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* 12. How many times do you wax your car in a year?

Never do it

Once a year

Twice a year

More then twice a year

Other (please specify)

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* 13. Do you perceive a value to buy a package "Free car wash with oil change"?

Yes

It doesn't matter

I didn't know there is the possibility at Poinciana Car Wash & Service

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* 14. Which of these packages "Free car wash with oil change" sounds more attractive to you?

Regular Oil change with free outside wash $25

Synthetic Oil change with free outside wash rims cleaned and tire shine (30 minutes guaranteed) $50

Synthetic Oil change with Free inside and out car wash $50

Full Synthetic Oil change with Free Super Clean car wash $75

None of the above

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* 15. Where do you buy your oil changes?

Dealership

Poinciana Car Wash & Service

Groupon or similar

Wherever I am in that moment

Wherever is cheaper

Only where I trust the technician

Jiffy Lube

Firestone

Tire choice

Tire Kingdom

Other (please specify)

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* 16. In the oil change service which are the things you appreciate most?

Car inspection

Tire rotation

Free complimentary exterior car wash

Free complimentary full service wash

Receive the inspection report

Receive a feedback from the technician on my vehicle problems

Get my oil service reported on CARFAX records

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* 17. When is the best moment to take care of your car?

During the week

On weekends and holidays

I do not have preference

During your lunch break

Early morning

Late afternoon

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* 18. How much would you spend for this service with oil change?

$20 - $30

$31 - $40

$41 - $50

$51 - $60

$61 - $70

$71 - $80

$81 - $90

$100+

$200+

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* 19. Compared to our competitors, is our car wash quality better, worse, or about the same?

Much better

Somewhat better

About the same

Somewhat worse

Much worse

Don't know

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* 20. Compared to our competitors, is our car detailing service quality better, worse, or about the same?

Much better

Somewhat better

About the same

Somewhat worse

Much worse

Don't know

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* 21. What would you suggest us to improve your experience?

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* 22. please enter your email correctly to receive your $3 coupon at Poinciana

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* 23. Compared to our competitors, is our oil change service quality better, worse, or about the same?

Much better

Somewhat better

About the same

Somewhat worse

Much worse

Don't know

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* 1. What is your gender?

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* 2. How many cars does your family have?

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* 3. What is your age?

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* 4. Are you planning to buy a new car soon?

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* 5. In the last 2 months, how many times did you wash your car?

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* 6. Do you have a favorite car wash or not?

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* 7. Which is the service in a car wash that you appreciate most?

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* 8. How much would you willing to pay for this car wash?

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* 9. Which is the detailing service that you appreciate most?

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* 10. How much would you pay for this detailing?

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* 11. Please rank the factors that you look for in a car wash. 1 being most important and 5 being least important.

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* 12. How many times do you wax your car in a year?

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* 13. Do you perceive a value to buy a package "Free car wash with oil change"?

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* 14. Which of these packages "Free car wash with oil change" sounds more attractive to you?

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* 15. Where do you buy your oil changes?

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* 16. In the oil change service which are the things you appreciate most?

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* 17. When is the best moment to take care of your car?

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* 18. How much would you spend for this service with oil change?

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* 19. Compared to our competitors, is our car wash quality better, worse, or about the same?

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* 20. Compared to our competitors, is our car detailing service quality better, worse, or about the same?

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* 21. What would you suggest us to improve your experience?

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* 22. please enter your email correctly to receive your $3 coupon at Poinciana

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* 23. Compared to our competitors, is our oil change service quality better, worse, or about the same?

* 11. Please rank the factors that you look for in a car wash.
1 being most important and 5 being least important.