Daxko Operations: Online Self-Service Question Title * 1. Please enter your information below. Name Association Email Address OK Question Title * 2. Which of the following statements do you MOST identify with? I primarily help our association set up and manage memberships Daxko Operations. I primarily work with the programs and use Daxko Operations for reporting and payments. I am our association's system administrator and I am focused on Daxko Operations improvements to help our membership and programs staff. OK Question Title * 3. On a scale of 1 to 10 where would you rank the online experience currently? OK Question Title * 4. Please rank the following Self-service options for maximizing STAFF EFFICIENCY in priority order for YOUR association. 1 2 3 4 5 6 7 8 Allow members to pay down a pledge 1 2 3 4 5 6 7 8 Allow members to access Child Care Questionaires 1 2 3 4 5 6 7 8 Allow members to their Profile (Add picture, update preference/areas of interest, etc) 1 2 3 4 5 6 7 8 Easy log-in experience for members to decrease calls to the front desk 1 2 3 4 5 6 7 8 Allow members to request or complete membership changes online (e.g. holds, cancellations, renewals, upgrades/downgrades, etc) 1 2 3 4 5 6 7 8 Increased ability for members to schedule payments more online. 1 2 3 4 5 6 7 8 Allowing members to print donation statements 1 2 3 4 5 6 7 8 Allow members to add/update Billing Method OK Question Title * 5. Please rank the following Self-service options for improving the MEMBER EXPERIENCE in priority order for YOUR association. 1 2 3 4 5 6 7 8 Mange Profile (Add picture, update preference/areas of interest, etc) 1 2 3 4 5 6 7 8 Print off donation statements 1 2 3 4 5 6 7 8 Request or complete membership changes online (e.g. holds, cancellations, renewals, upgrades/downgrades, etc) 1 2 3 4 5 6 7 8 Add/Update Billing Method 1 2 3 4 5 6 7 8 Ability to schedule payments more easily 1 2 3 4 5 6 7 8 Pay Down a Pledge 1 2 3 4 5 6 7 8 Access Child Care Questionaires 1 2 3 4 5 6 7 8 Easy log-in experience OK Question Title * 6. Enter two online self-service options your association needs that are not listed and where you would rank them. Answer One: Answer Two: OK Question Title * 7. Would you be interested in being a part of a focus group about the online member experience? Yes No OK DONE