Please complete this brief customer satisfaction survey to help us improve WCTA services. 

Question Title

* 1. What is your most frequently used route?

Question Title

* 2. Overall, how satisfied are you with WCTA services?

1 1 dissatisfied to 10 highly satisfied 10
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 3. Have you been to the WCTA Transit Center? If so, how was your most recent experience?

Question Title

* 4. Have you called into the Transit Center? If so, how was your most recent experience?

Question Title

* 5. On average, is your bus…

Question Title

* 6. Are your Operators polite, courteous, and helpful?

Question Title

* 7. What would you rate the cleanliness of the vehicles?

1 1 very dirty to 10 very clean 10
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 8. How easy is it to access and understand information about WCTA services?

1 1 very difficult to 10 very easy 10
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 9. Generally, how safe do you feel on WCTA buses?

1 1 very unsafe to 10 very safe 10
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 10. Do you have any additional comments you would like to share?

T