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1.
Please indicate what this feedback relates to.
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Quoting or writing new policies
Servicing existing policies
Claims handling
Billing or payment
Pricing, discount or fees
Policy renewal
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2.
Please indicate what type of insurance this relates to.
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Personal
Business
Life
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3.
On a scale of 1-7 how easy is it to do business with Pekin Insurance?
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1 - Extremely Difficult
2 - Very Difficult
3 - Fairly Difficult
4 - Undecided
5 - Fairly Easy
6 - Very Easy
7 - Extremely Easy
1 - Extremely Difficult
2 - Very Difficult
3 - Fairly Difficult
4 - Undecided
5 - Fairly Easy
6 - Very Easy
7 - Extremely Easy
4.
Tell us a bit more why you chose that score. Please be as detailed as possible.
5.
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6.
Would you be interested in joining our research panel to help us improve your experience with Pekin Insurance?
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