1. Scheduling an Appointment

Question Title

* 1. If you requested your appointment on the telephone, please rate the following

  1 - Very Poor 2 - Poor 3 - Fair 4 - Good 5 - Very Good
Waiting time for call to be answered
Friendliness and courtesy of scheduling staff member
Helpfulness of scheduling staff member
Availability of preferred appointment date and time

Question Title

* 2. If you used our online appointment request process, please rate the following

  1 - Very Poor 2 - Poor 3 - Fair 4 - Good 5 - Very Good
Ease of online appointment request
Response time of online appointment request
Likelihood of using online appointment request again
Availability of preferred appointment date and time
 
20% of survey complete.

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