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Tool and/or Software Installation
Please rate our performance in delivering product(s) that you ordered.
*
1.
What region are you located in?
(Required.)
North America
Europe
Taiwan
China
Korea
Southeast Asia
Japan
2.
What Rudolph systems have you purchased in the past? (check all that apply)
NSX Inspection System
Wafer Scanner Inspection System
AXi Inspection System
F30 Inspection System
E30 Inspection System
B30 Inspection System
MetaPULSE Metrology System
S3000 Metrology System
VX3 Probe System
VX4 Probe System
WaferWoRx Probe System
ProbeWoRx System
Discover Software
ProcessWORKS Software
ControlWORKS Software
Genesis Software
TrueADC Software
ARTIST Software
AutoShell Software
Other (please specify)
3.
What Rudolph system or software has recently been installed that you are providing us feedback on?
NSX Inspection System
Wafer Scanner Inspection System
AXi Inspection System
F30 Inspection System
E30 Inspection System
B30 Inspection System
MetaPULSE Metrology System
S3000 Metrology System
VX3 Probe System
VX4 Probe System
WaferWoRx Probe System
ProbeWoRx System
Discover Software
ProcessWORKS Software
ControlWORKS Software
Genesis Software
TrueADC Software
ARTIST Software
AutoShell Software
Other (please specify)
4.
Did the system and/or software arrive in good condition and meet your expectations? (packaging, quality of assembly, instructions, etc).
Yes
No
5.
Were the facilities information and manuals adquate to prepare for the system move-in?
Yes
No
6.
How long did it take to complete the hardware installation?
Less than one week
1-2 weeks
2-3 weeks
More than 3 weeks
7.
How long did it take to complete the application (software) installation?
Less than one week
1-2 weeks
2-3 weeks
More than 3 weeks
8.
How long did it take to complete wafer test and align the new equipment to production?
Less than one week
1-2 weeks
2-3 weeks
More than 3 weeks
9.
Comments:
10.
Thank you for taking our customer survey. Please provide the following information (optional):
Fab name
Fab location
Department
Name and/or title
Email address
How many Rudolph/August tools are installed at this facility?
Have you ever attended a Rudolph Yield Forum?
