Route 2 Ashley Rd/Scaleybark Customer Survey

On October 1st, CATS made modifications the Route 2 Ashley Rd/Scaleybark bus route. As result of those changes, the route no longer travels to the Charlotte Transportation Center (CTC) and passengers are directly connected to the LYNX Scaleybark Station. CATS is evaluating the recently implemented service. CATS will maintain the service to the LYNX Light Rail Station and CTC will NOT be reintroduced. However, CATS is interested in improving the existing service to better serve passengers.  

We are asking for your feedback to improve service and your connection between bus routes and the LYNX Blue Line. We appreciate your feedback!

Please answer these questions based on your complete travel from where your started this trip all the way to your destination

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* 1. 1. Did you use another bus service or LYNX prior to boarding the Route 2

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* 2. Please chose the statement that fits your travel on the route 2 to your final destination.

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* 3. If you are transferring to another route, which one will you use?

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* 4. Where did you board the Route 2?

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* 5. What time did you board the bus at the location you just described?

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* 6. Did your bus arrive within 5 minutes of the scheduled time?

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* 7.  Please give the street names nearest to your final destination.  This will help CATS determine route direction needs.

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* 8. Please share any other comments you have below:

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