The City and County of Honolulu Department of Transportation Services is considering the following changes to Routes 16, 19, 20, 31, and 32.

Route 16 Moanalua Valley, Red Hill, Kalihi
  • Route 16 will be renamed Route 302 Moanalua Valley.
Routes 19 Hickam, Airport, Waikiki and 20 Pearlridge, Airport, Waikiki
  • The Route 19 designation will go away, and Route 20 will run every 20 minutes for the majority of the day.
  • The Hickam segment will be served by the new Route 303 Hickam to Kalihi Transit Center.
  • The new Route 20 will use South Street instead of Alakea Street when travelling westbound, to provide a connection to the Alapai Transit Center.
Routes 31 Tripler, Mapunapuna and 32 Kalihi Transit Center, Pearlridge
  • Route 31 will be made into the new Routes 301 and 303, with a segment servicing Hickam. Patrons boarding in Hickam will be able to make connections to Tripler Hospital, Hawaii Kai, Waikiki, UH Manoa, the Windward side, and more at Kalihi Transit Center.
  • The Tripler to Kalihi Transit Center segment will be called Route 301.
  • The Hickam to Kalihi Transit Center segment will be called Route 303.
  • Service on Puuloa Road will be discontinued so that Route 32 can provide two-way service on Kikowaena Street, Ahua Street, and Pukoloa Street.

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You are not required to answer all questions. 
Please check all applicable responses.
Please tell us about yourself:

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* 1. Have you already taken this survey?

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* 2. How often do you ride TheBus

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* 3. What route(s) do you ride?  (check all applicable routes)

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* 4. What time(s) of the day do you ride TheBus? (check all applicable times)

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* 5. What is your trip origin?

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* 6. What is your trip destination?

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* 7. Do you agree with merging Route 19 into Route 20?  The new Route 20 is scheduled to arrive every 20 minutes for the majority of the day.

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* 8. How do you feel about transferring the Hickam segment from Route 19 to Route 31 (new Route 301/303)?  The new route will come every 30 to 60 minutes.

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* 9. Do you agree with Route 32 providing two-way service along Kikowaena, Ahua, and Pukoloa Sts?  Service along Puuloa Rd will be discontinued.

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* 10. What do you think of Route 20 using South St in the Westbound direction? This provides a connection to Alapai Transit Center, and coordinates routing through downtown with Route 42.

Mahalo for completing the survey!

To let us know what you think about the new routes please contact DTS.

Voicemail: 808-768-8368
Email: thebusstop@honolulu.gov

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