The City and County of Honolulu Department of Transportation Services is considering the following changes to Routes 19, 20, 31, and 32.

Routes 19 Hickam, Airport, Waikiki and 20 Pearlridge, Airport, Waikiki
  • Route 19 will be discontinued and consolidated into Route 20 with upgraded frequencies running every 20 minutes throughout the day.
  • The Hickam segment will be served by the new Route 303 Hickam to Kalihi Transit Center.
  • The new Route 20 will use South Street instead of Alakea Street when traveling westbound to provide a connection to the Alapai Transit Center.
Routes 31 Tripler, Mapunapuna and 32 Kalihi Transit Center, Pearlridge
  • Route 31 will be extended into Hickam. Patrons boarding in Hickam will be able to make connections to Tripler Hospital, Hawaii Kai, Waikiki, UH Manoa, the Windward side, and more at Kalihi Transit Center.
  • The Tripler to Kalihi Transit Center segment will be called Route 301.
  • The Hickam to Kalihi Transit Center segment will be called Route 303.
  • Route 32 will be renamed Route 302 Kalihi Transit Center-Pearlridge.
  • Service on Puuloa Road will be discontinued so that Route 302 can provide two-way service on Kikowaena Street, Ahua Street, and Pukoloa Street.

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You are not required to answer all questions. 
Please check all applicable responses.
Please tell us about yourself:

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* 1. Have you already taken this survey?

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* 2. How often do you ride TheBus

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* 3. What route(s) do you ride?  (check all applicable routes)

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* 4. What time(s) of the day do you ride TheBus? (check all applicable times)

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* 5. What is your trip origin?

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* 6. What is your trip destination?

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* 7. Do you agree with merging Route 19 into Route 20?  The new Route 20 is scheduled to arrive every 20 minutes.

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* 8. How do you feel about transferring the Hickam segment from Route 19 to Route 31 (new Route 301/303)?  The new route will come every 90 minutes.

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* 9. Do you agree with Route 32 providing two-way service along Kikowaena, Ahua, and Pukoloa Sts (new Route 302)?  Service along Puuloa Rd will be discontinued.

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* 10. What do you think of Route 20 using South St in the Westbound direction? This provides a connection to Alapai Transit Center, and coordinates routing through downtown with Route 42.

Mahalo for completing the survey!

To let us know what you think about the new routes please contact DTS.

Voicemail: 808-768-8368
Email: thebusstop@honolulu.gov

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