The Interviewee and interviewer

Empathy Interviews


Interview at least 3 people, each from a different area of your network, i.e. workplace, Rotary Club, school, church, general community, etc.

1.    ___________________________

2.    ___________________________

3.    ___________________________

Challenge Question:   How might we offer high-value membership to busy professionals in our community?

Choose a place that is comfortable, quiet and conveniently located for both parties.

Examples: Coffee shops, schools, local restaurants, workplaces, etc. 


Determine the timeframe for your interviews. We recommend at least 30 minutes, but no longer than 60 minutes. Respect your interviewee’s time--stay true to the timeframe promised! 


The insight gained from your interviews will be shared with your group through an ideation workshop. You will be asked to upload your notes from each interview to a Survey portal in preparation for the August 1st  workshop.         


Ask open-ended questions pertaining to your challenge question. Dig deep with your questions—the more insight you gain, the better your ideation will be with the larger group.  It would be ideal to have 2 people to interview the interviewee:  one person to ask questions and one to take detailed notes.
Also, it might help to use this script (as an example) for people to use as they reach out to people for interviews. 

Dear __________,


As you know, I am a member of Roseville Rotary Club. To better understand our value to the community, we are doing a survey about what member engagement means to different people in our community. If you are open to it, I’d like to ask you a few broad questions about your engagement in the community. Would you be available to meet for 30 minutes sometime in the next week? I can meet you at a location most convenient for you. 

Thank you in advance for your consideration! Your time and input is very important to us. 


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* 1. What is the name of the Interviewee?

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* 2. What is the name of the interviewer(s)?

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* 3. Where are you from? Tell me about your role in the community.

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* 4. How much time did the interview take?

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* 5. What's your favorite memory within the community?

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* 6. When did you first realize that you are a humanitarian? Was there one defining moment, or was it something you realized over time?

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* 7. What inspires you most about the work done in your community?

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* 8. Complete the following mad-libs about your interviewee.

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* 9. Unexpectedly, I learned that he/she

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* 10. What this tells me about him/her is

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* 11. This might mean that he/she