Please think about your most recent office visit with us as you complete this survey!

Environment Experience

* 1. Which Resurrection Health office did you visit?

* 2. Which specialty did you see for this particular office visit?

* 5. How did you hear about us?

* 6. Have you used the internet or other sources to research Resurrection Health?

* 7. Throughout your visit to our office how often was the area around you clean?

* 8. Throughout your visit how often did you feel that your privacy was protected?

Telephone Experience

* 9. If you called our office in regard to this particular office visit, how often did you feel that you were in a welcoming and loving environment?

* 10. If you called our office in regard to this particular office visit, how often was your hold time less than 1 minute?

Registration Experience

* 11. When arriving at our office, how often were you greeted?

* 12. While checking into our office, how often did the registration staff treat you with courtesy and respect?

* 13. While checking into our office, how often did the registration staff thoroughly explain our registration process?

Clinical Experience

* 14. How often did the clinical staff treat you with courtesy and respect?

* 15. How often did the clinical staff explain things in a way that you could understand?

Practitioner Experience 

* 16. How often did your practitioner listen carefully to you?

* 17. How often did your practitioner explain things in a way that you could understand?

* 18. Before giving you a prescription for a new medication, how often did your practitioner tell you what the medicine was for?

You are almost done!

* 19. I believe the fact Resurrection Health is faith-based is reflected in how we care for our patients

* 20. What is the most convenient time for you to come see us?

* 21. What are additional services and/or resources you would like to see us offer?

* 22. Would you recommend Resurrection Health as a primary care office to a family member or friend?

* 23. Why or why not?

* 24. Why did you choose to be a patient at Resurrection Health?

* 25. Using any number from 0 to 10, where 0 is the worst primary care office possible and 10 is the best primary care office possible, what number would you use to rate the office you attend?

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