Please think about your most recent office visit with us as you complete this survey!

Environment Experience
Which Resurrection Health office did you visit?

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* 1. Which Resurrection Health office did you visit?

Which specialty did you see for this particular office visit?

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* 2. Which specialty did you see for this particular office visit?

How did you hear about us?

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* 5. How did you hear about us?

Have you used the internet or other sources to research Resurrection Health?

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* 6. Have you used the internet or other sources to research Resurrection Health?

Throughout your visit to our office how often was the area around you clean?

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* 7. Throughout your visit to our office how often was the area around you clean?

Throughout your visit how often did you feel that your privacy was protected?

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* 8. Throughout your visit how often did you feel that your privacy was protected?

Telephone Experience
If you called our office in regard to this particular office visit, how often did you feel that you were in a welcoming and loving environment?

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* 9. If you called our office in regard to this particular office visit, how often did you feel that you were in a welcoming and loving environment?

If you called our office in regard to this particular office visit, how often was your hold time less than 1 minute?

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* 10. If you called our office in regard to this particular office visit, how often was your hold time less than 1 minute?

Registration Experience
When arriving at our office, how often were you greeted?

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* 11. When arriving at our office, how often were you greeted?

While checking into our office, how often did the registration staff treat you with courtesy and respect?

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* 12. While checking into our office, how often did the registration staff treat you with courtesy and respect?

While checking into our office, how often did the registration staff thoroughly explain our registration process?

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* 13. While checking into our office, how often did the registration staff thoroughly explain our registration process?

Clinical Experience
How often did the clinical staff treat you with courtesy and respect?

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* 14. How often did the clinical staff treat you with courtesy and respect?

How often did the clinical staff explain things in a way that you could understand?

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* 15. How often did the clinical staff explain things in a way that you could understand?

Practitioner Experience 
How often did your practitioner listen carefully to you?

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* 16. How often did your practitioner listen carefully to you?

How often did your practitioner explain things in a way that you could understand?

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* 17. How often did your practitioner explain things in a way that you could understand?

Before giving you a prescription for a new medication, how often did your practitioner tell you what the medicine was for?

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* 18. Before giving you a prescription for a new medication, how often did your practitioner tell you what the medicine was for?

You are almost done!
I believe the fact Resurrection Health is faith-based is reflected in how we care for our patients

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* 19. I believe the fact Resurrection Health is faith-based is reflected in how we care for our patients

What is the most convenient time for you to come see us?

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* 20. What is the most convenient time for you to come see us?

What are additional services and/or resources you would like to see us offer?

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* 21. What are additional services and/or resources you would like to see us offer?

Would you recommend Resurrection Health as a primary care office to a family member or friend?

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* 22. Would you recommend Resurrection Health as a primary care office to a family member or friend?

Why or why not?

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* 23. Why or why not?

Why did you choose to be a patient at Resurrection Health?

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* 24. Why did you choose to be a patient at Resurrection Health?

Using any number from 0 to 10, where 0 is the worst primary care office possible and 10 is the best primary care office possible, what number would you use to rate the office you attend?

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* 25. Using any number from 0 to 10, where 0 is the worst primary care office possible and 10 is the best primary care office possible, what number would you use to rate the office you attend?

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