The North Carolina Retirement Systems Division is committed to quality. Our mission is to deliver timely and accurate retirement benefits and services to you, our members, and to provide you with the necessary information to make informed decisions. This means that we give you accurate information in a prompt, professional and courteous manner. Please complete this survey to help us gauge how we’re doing in meeting our mission, and help us identify areas for improvement.

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* 1. Date of Retirement Planning Conference or Webinar

Date

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* 2. City where Retirement Planning Conference took place - or enter "Online" for webinars

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* 3. What was the name of the presenter at the conference or online?

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* 4. Please rate the Retirement Systems' staff:

  Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Dissatisfied
Responsiveness to questions
Explanation of content
Level of enthusiasm
Professionalism

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* 5. Rate the quality of each presentation (rate all that apply):

  Satisfied Somewhat satisfied Neutral Somewhat dissatisfied Dissatisfied
NC Retirement Systems Retirement Planning Presentation
Understanding your NC 401(k) Plan
Understanding your NC 457 Plan
Guide to the NC Retired Governmental Employees Association

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* 6. Rate the quality of materials, handouts (rate all that apply)

  Satisfied Somewhat Satisfied Neutral Somewhat dissatisfied Dissatisfied
NC Retirement Systems Retirement Planning Presentation
Understanding your NC 401(k) Plan
Understanding your NC 457 Plan
Guide to the NC Retired Governmental Employees Association

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* 7. Rate the personal benefit and education of the session:

  Strongly agree Agree I don't know Disagree Strongly Disagree
Identifying issues and questions that you had not considered
Encouraging you to make informed decisions
Clarifying the process to be followed
Clarifying the forms needed
I would recommend this conference/webinar to other employees
The Retirement Planning Conference/Webinar met or exceeded my expectations

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* 8. The session length was appropriate

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* 9. In how many years to you plan to retire?

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* 10. In which retirement system are you a member? (select one)

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* 11. How did you hear about today's program?

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* 12. Please share your comments and suggestions on how we can make this presentation better

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