Skip to content

Residents' Survey - Your views on our services

The National Park Authority’s work is guided by two statutory purposes: conservation and promoting opportunities for the understanding and enjoyment of the Park’s special qualities. We also have an important duty to seek to foster the economic and social well-being of local communities whilst pursuing the two purposes.

The last time we carried out the Residents’ Survey was in 2008 and we’d again like feedback on how we deliver our services to you. We’d also like your thoughts on the Annual Report which is posted to residents each year and about developing a new community forum.

Your views are important to us, so please spare a few minutes of your time to complete this survey, Thank you.
1. Are you a resident of the North York Moors National Park?(Required.)
2. Do you use the National Park Authority's services?
3. How would you rate our services overall?
4. How would you rate the following services?

Please indicate which services you have USED in the last 12 months. We want to understand people's perceptions of our work, so please also rate the services WHETHER OR NOT YOU HAVE USED THEM.
Yes, I used the service in the past 12 months
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very Dissatisfied
Conservation (wildlife, habitats, archaeology, buildings)
Facilities for visitors
Footpaths and other rights of way
Promoting understanding of the National Park
Planning
Advice/support to farmers
Responding to general enquiries
5. How would you rate the National Park Authority with regard to:
Very satisfied
Fairly satisfied
Neither satisfied nor dissatisfied
Fairly dissatisfied
Very dissatisfied
Helpfulness and courtesy of staff
Ease of access to information
Communicating with the public about the work that we do
Fairness and sensitivity of its decisions on Grants
Fairness and sensitivity of its decisions on Planning
Fairness and sensitivity of its decisions on Rights of Way
The Authority publishes an annual report once a year which is posted to residents. A copy of the report can be found on our website at www.northyorkmoors.org.uk/annualreports. It summarises key highlights from the Authority's work in the previous year, how we have performed against our headline targets, how we have spent our money and finally, what is planned for the future.

6. How would you like to access the information contained within the annual report in the future?
We are thinking about setting up a community forum where residents and community groups can come together to find out more about the Park, the Authority, discuss Park-related issues and network together.
7. Would you be interested in attending a community forum event?
8. If you have ticked 'yes', please answer this question - how often would you like the forum to meet?
You do NOT have to answer the following questions, but by doing so it helps us to better understand our customers' needs and tailor our services.
What is your postcode? For example we only need the first part of it, for example YO62
Are you male or female?
Which age group are you in?
Do you consider yourself to be a member of a minority ethnic group?
Do you consider yourself to have any long-standing health issue or disability that limits your daily activities?
FOR OFFICE USE ONLY