Residential Permit Parking - T2 System Evaluation

The Parking Authority of Baltimore City would like your help in evaluating the current online system used to renew Residential Parking Permits and Visitor's Permits. Please answer honestly and to the best of your ability. Thank you for your help.

* 1. Please rate the current online RPP renewal program (T2) on a scale from 1 to 5 in terms of logging in (entering login and password):

* 2. Please rate the current online RPP renewal program (T2) on a scale from 1 to 5 in terms of website appearance:

* 3. Please rate the current online RPP renewal program (T2) on a scale from 1 to 5 in terms of navigating the website to purchase your vehicle decals:

* 4. Please rate the current online RPP renewal program (T2) on a scale from 1 to 5 in terms of navigating the website to purchase your visitor passes:

* 5. Please rate the current online RPP renewal program (T2) on a scale from 1 to 5 in terms of the check out and payment process:

* 6. Please rate the current online RPP renewal program (T2) on a scale from 1 to 5 in terms of your overall experience of the renewal process:

T