Screen Reader Mode Icon

Customer feedback

The Customer Annual Report is an opportunity for Raven to give an overview on how we have been performing over the year and help customers understand what your rent and service charges goes towards.

To ensure we provide the information important to you, we would appreciate your feedback on the report. Please spare 5 minutes of your time to answer the following questions after reading the report.

Question Title

* 1. Are you a tenant or a homeowner?

Question Title

* 2. How easy did you find our "Story of the Year" to read and understand?

Question Title

* 3. Did you feel the report covered the information that matters most to you as a customer?

Question Title

* 4. What part of the report did you find most useful or interesting?

Question Title

* 5. Were there any parts of the report that were confusing or unclear?

Question Title

* 6. Is there any additional information you would like to see included next year?

Question Title

* 7. How would you rate the layout and design of the report (readability, visuals, structure)?

Question Title

* 8. If you have chosen Fair or Poor please comment on what part of the layout this refers to.

Question Title

* 9. Would you be interested in helping shape next year's report or other communications (like Raven Times)?

Question Title

* 10. If yes, please provide your name and contact information:
(Name & Address)

Thank you for taking part in the survey, your feedback will help us shape future reports.

T