2019 Racket Club Customer Survey This survey will be active until May 17, 2019. Select the response that best describes your opinionStrongly Agree Agree Sometimes Agree Disagree Strongly Disagree*utilize the comment section to provide further detail for your rating OK Question Title OK Question Title * 1. I enjoy coming to the Racket Club Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 2. The Racket Club exceeds my customer service expectations Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 3. The clubhouse is clean and well maintained Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 4. The indoor courts are clean and well maintained Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 5. The outdoor courts and grounds are clean and well maintained Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 6. The locker rooms are clean and well maintained Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 7. The pro shop has a good selection of merchandise Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 8. My bill is normally accurate and complete Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 9. The playroom is pleasant and safe for my child Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title OK Question Title * 10. Racket Club lessons have been beneficial to me (my children) Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 11. Racket Club leagues have been enjoyable and well run Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 12. Racket Club events/activities have been fun and well run Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title OK Question Title * 13. The Facility Manager is pleasant and attentive to my needs Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 14. The Tennis Director is pleasant and attentive to my needs Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 15. The desk staff is pleasant and attentive to my needs Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 16. Club pros are knowledgeable and provide good instruction Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree Strongly Agree Agree Sometimes Agree Disagree Strongly Disagree OK Question Title * 17. We are looking to continue to provide an exceptional tennis experience and we value your feedback! OK Question Title OK DONE