Building an Employee Engagement Program - Stephen Huerta Question Title * 1. What does eNPS stand for? OK Question Title * 2. What is a pulse survey? Regular health examinations A survey given after a baseline survey in order to drill down into specific topics A survey given within a baseline survey in order to prepare the employee for specific topics A survey given before a baseline survey in order to prepare the employee for the baseline survey OK Question Title * 3. How many questions does Stephen suggest using in a baseline survey? 4-6 10 16-19 15 OK Question Title * 4. How often should you use a baseline survey? Monthly Quarterly Weekly Annually OK Question Title * 5. What does “employee listening” mean? Monitoring the entire employee experience Conducting regular Town Hall meetings with executives. Installing spyware on employee computers. Implementing employee support groups. OK Question Title * 6. True or False: Stephen recommends passive listening for most companies? True False OK Question Title * 7. Why is an annual engagement survey not ideal? (select all that apply) The modern employee expects to see fast results. The survey is usually too long. Employees demand monthly surveys. It takes too long to generate insights. Results from these surveys are often not shared with the organization. OK Question Title * 8. Which of the following are recommended uses of a drip campaign? Surveying new hires. Surveying past employees. Recruiting new talent. Indoctrination of specific departments. OK Question Title * 9. Which of the following should be an objective of an exit survey? (Select all that apply.) Positive reviews Closure Improved retention Feedback on leaders to improve performance OK Question Title * 10. What question would you ask Stephen? OK DONE