Railroad Medicare Beneficiary Customer Satisfaction Survey

Welcome to our Satisfaction Survey. This survey takes less than 5 minutes to finish, and your answers give us really important information on how we can improve our service to you. Please do not click the back button on your internet browser or it will exit the survey.

Question Title

* 1. We’d like to know a little more about the person completing this survey. Are you:

The person with Railroad Medicare

A family member of the person with Railroad Medicare

An authorized representative who is not a family member for the person with Railroad Medicare

Other (please specify)

Question Title

* 2. Overall, how satisfied are you with the most recent service we gave you?

Extremely satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Extremely dissatisfied