NTEN Openness Audit

1.NTEN Openness Audit

This is taken directly from Charlene Li's book, "Open Leadership." You can get your own copy of the audit to use in your organization at: http://www.charleneli.com/resources/.

INSTRUCTIONS

There are many ways to share information. For each statement about each type of information sharing, rate NTEN on a "1" to "5" scale, with "1" being "Strongly Disagree" and "5" being "Strongly Agree."
1.EXPLAINING
1 - Strongly Disagree
2
3
4
5 - Strongly Agree
NTEN is disciplined about keeping company information confidential, so people feel comfortable sharing sensitive information.
The Executive Team takes time to explain to staff how decisions are made.
Customers and partners outside of NTEN feel ley understand how and why NTEN makes decisions.
2.UPDATING
1 - Strongly Disagree
2
3
4
5 - Strongly Agree
Technology and processes are in place to facilitate collaboration and sharing
Many executives and employees frequently use social technologies like blogs, micro-blogging, or collaboration platforms to provide updates
Shared updates are useful and easily accessible
3.CONVERSING
1 - Strongly Disagree
2
3
4
5 - Strongly Agree
Employees and executives are free to blog and participate publicly in social media as long as they act responsibly.
The organization is committed to hearing from and talking with customers and employees - even when those conversations may be negative in tone.
There is a strong community of customers and partners who help expand the scope of conversation with each other.
4.OPEN MIC
1 - Strongly Disagree
2
3
4
5 - Strongly Agree
There are channels through which employees and customers can contribute ideas and content.
The organization actively encourages employees and customers to contribute their ideas and best practices.
Customers and/or partners frequently contribute ideas and suggestions that are adopted by the organization.
5.CROWDSOURCING
1 - Strongly Disagree
2
3
4
5 - Strongly Agree
There is a platform for large groups of people to be able to contribute ideas, innovations and solutions in an organized way.
There is an appetite to seek out and try new ideas and innovation.
Ideas from outside the organization are frequently incorporated into products, services, and processes.
6.PLATFORMS
1 - Strongly Disagree
2
3
4
5 - Strongly Agree
Architecture and data platforms are defined as open for widespread access.
Open platforms are seen as a strategic and competitive advantage for the organization, and invested in appropriately.
Many employees, developers and partners tap open platforms to create new products and experiences for customers.
7.Share any comments or thoughts about NTEN & Open Leadership!