Using the ePLACE Portal for MassDEP Question Title * 1. How often will you file online to MassDEP? Infrequently Monthly Annually More often Question Title * 2. Which form(s) will you file online for MassDEP using the EEA ePLACE Portal? (click all that apply) AQ 50/25 - 50% or 25% Facility Emission Cap Application AQ 01 - Limited Plan Approval for Fuel AQ 01 -Limited Plan Approval for Process HW - Notification of on-site recycling Activity SW 48 - Third Party Inspector Qualifications WS10 - Cross Connections Surveyor & Backflow Device Testers Certification & Renewals TUR 01 - General Practice Planner Application & Renewals TUR 02 - Limited Practice Planner Application & Renewals Question Title * 3. How would you describe your experience with the new ePLACE system for MassDEP ? I found the process complicated and hard to understand. I thought the application process was not user-friendly. I had several technical problems. I thought the application process was easy to understand and follow. Having access to the quick guides made the process easier to understand. Question Title * 4. How easy was it to find supporting permit information you were looking for on MassDEP's website? Extremely easy Very easy Somewhat easy Not so easy Not at all easy Question Title * 5. How helpful were the videos, instructions, and quick guides on the website? Extremely helpful Very helpful Somewhat helpful Not so helpful Please start over Question Title * 6. Can you provide comments about your experience with the new application process? What would make it easier for you to use the system? What did you like about filing online? Did you find the help videos and other help guides easy to understand? Please let us know! Question Title * 7. Could we contact you about your experience? Yes No Please leave your name, and either a phone number or email for us to reach you! Done