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NEOED & Ellucian: Higher Education Report Survey

We value your insights!

Thank you for your participation! This 15-minute survey is designed to gather insights about workforce management, internal operations, and employee experience at education institutions.
Your responses will contribute to a comprehensive thought leadership report that will provide actionable insights, benchmarking data, and best practices to help institutions optimize workforce strategies and internal operations.
Your responses are confidential and will be reported only in aggregate form. No individual institutions or respondents will be identified without explicit permission.
1.Email address(Required.)
2.What is your primary role at your institution?
3.What type of institution do you represent?
4.How long have you worked in higher education?
5.What is your institution's approximate student enrollment?
6.Approximately how many full-time equivalent (FTE) employees does your institution have?
7.Which region is your institution located in?
8.What are your institution's top three workforce-related priorities for the next 2-3 years? (Select up to 3)
9.What are your institution's greatest workforce challenges? (Select up to 3)
10.How would you rate your institution's ability to adapt to rapid changes in workforce expectations and work models?
11.What tools, resources, support, and/or institutional practices have been put in place to help the institution adapt to rapid changes? Please share your thoughts in 1-3 sentences.
12.What is getting in the way of your institution adapting to rapid change? Please share your thoughts in 1-3 sentences.
13.How challenging is it for your institution to recruit qualified staff?
Extremely challenging - Significant vacancies and difficulties
Very challenging - Takes considerable time and effort
Moderately challenging - Some positions are difficult to fill
Slightly challenging - Generally able to recruit successfully
Not challenging - No significant recruitment issues
14.What is your institution's average time-to-hire for staff positions?
15.Which stage of the hiring process creates the most delays? (Select up to 3)
16.How has your institution's time-to-hire changed over the past two years?
17.What is the primary barrier preventing your institution from improving recruitment efficiency?
18.How has your recruitment strategy changed in the last two years?
19.How often does your institution communicate with applicants during the application process? (Select all that apply)
20.How do you communicate with applicants?
21.How effective is your institution's employee onboarding process at preparing new hires for success?
22.How is your institution addressing staff development and upskilling needs? (Select all that apply)
23.What percentage of your workforce participates in professional development activities annually?
24.What is your institution's greatest challenge related to employee professional development?
25.How would you characterize your institution's performance management and evaluation processes?
26.What methodology are you using for evaluations?
27.How often are performance evaluations conducted?
28.What are the primary drivers for conducting performance evaluations? (Select all that apply)
29.Does your institution have formal succession plans for critical leadership and specialized positions?
30.What workplace factors most impact employee retention at your institution? (Select up to 3)
31.What percentage of your workforce is currently working in a hybrid or remote capacity?
32.Is your institution considering additional hybrid or remote work options?
33.How would you rate overall employee satisfaction and morale at your institution?
34.How does your institution gather and act on employee feedback and input?
35.How would you describe your institution's culture regarding workforce innovation and change?
36.What is the biggest barrier to innovation and change at your institution?
37.Which administrative processes at your institution are most time-consuming or inefficient? (Select up to 3)
38.How much time do you and/or your staff spend on manual, repetitive administrative tasks?
39.How integrated are your Enterprise Resource Planning (ERP) and talent management systems?
40.What is the primary barrier preventing your institution from automating manual processes?
41.How much time does your institution spend on regulatory compliance and reporting activities annually?
42.How would you characterize your institution's current HR and workforce management technology infrastructure?
43.How significant is the challenge of data silos between different administrative systems at your institution?
44.What is your institution's current approach to cloud transformation and system modernization?
45.How effectively does your institution use data to inform workforce decisions?
46.What is your institution's approach to artificial intelligence (AI) and automation for internal operations?
47.Which areas of your institution's internal operations could benefit most from AI implementation? (Select up to 3)
48.What is your institution's biggest concern about implementing AI solutions for internal operations? (Select up to 3)
49.How often do you use AI in your everyday work?
50.What does AI help you with the most at work? Please share your thoughts in 1-3 sentences.
51.How would you characterize your institution's current workforce data and analytics capabilities?
52.What workforce metrics and analytics does your institution track and analyze regularly? (Select all that apply)
53.What areas in your institution would benefit most from improved data and analytics tracking? (Select up to 3)
54.How effectively does your institution use workforce data to inform strategic planning and decision-making?
55.What are your institution's greatest challenges related to workforce analytics and planning? (Select up to 3)
56.How does your institution approach long-term strategic workforce planning?
57.Which emerging trends will most impact your institution's workforce? (Select up to 3)
58.What support does your institution need most to drive successful workforce transformation?
59.What is the most important factor for your institution's workforce success over the next five years? Please share your thoughts in 1-3 sentences.
60.What advice would you give to other higher education leaders facing similar workforce challenges? Please share your thoughts in 1-3 sentences.
Thank you for taking the time to complete this survey! Your insights will contribute to a comprehensive thought leadership report on workforce management and internal operations in higher education, helping institutions like yours navigate the challenges and opportunities ahead.

All survey respondent data will be kept anonymous and will not be shared with any third-parties.