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* 1. How did you contact us?

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* 2. Was the officer polite and did they understand your needs?

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* 3. Did you find the advice provided clear and easy to understand?

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* 4. Was the bill or correspondence that you received helpful and easy to understand?

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* 5. Did you find it easy to find the necessary information on our website?

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* 6. How do you currently pay your Council Tax?

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* 7. If you do not pay via Direct Debit, please could you indicate why?

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* 8. Do you have any additional feedback you would like to provide?

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