Arlington County Utilities is committed to the continuous evaluation and improvement of our operations. Obtaining feedback from our customers is an important part of this process. Please take a moment to fill out this brief survey regarding your water, sewer and trash and recycling services bill. The information gathered will be used to identify ways to improve our services.

* 1. How do you prefer to receive communications? Examples of communications include a high water usage notification, a delinquency alert or an obstructed meter notice. Select all that apply.

* 2. How would you prefer to pay your utilities (water, sewer, trash and recycling) bill? Select all that apply.

* 3. What is your primary use of the Online Utilities Customer Portal (Click2Gov)? Select all that apply.

* 4. What functionalities would you like to see within the Online Utilities Customer Portal? Select all that apply.

* 5. Which of the following best describes you as a utilities (water, sewer, trash and recycling) customer?

* 6. What is your overall satisfaction with Arlington County Utilities (water, sewer, trash and recycling) billing payment services?

* 7. If you have any comments related to your experience with Arlington County Utilities (water, sewer, trash and recycling) billing payment services, please share below.

T