Please help us improve by answering this brief survey of your satisfaction with our staff’s performance during your participation in the application and hearing process. Your answers are anonymous and will be tabulated and included in the annual report on performance by county agencies, Montgomery Measures Up.

* 1. Was the assistance you received, prompt, courteous, and clear?

* 2. Did the assistance you received enable you to understand the process?

* 3. Do you feel you were able to get through the process easily?

* 4. Do you feel the process was fair?

* 5. Please tell us whether you participated in the process as -

* 6. Please share any additional comments or suggestions your would like to.