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Staffing Shortage Questionaire
1.
Have you encountered staffing shortages at any of the venues where you have held meetings?
Yes
No
2.
If so, do you have an example of how you or your event was adversely affected?
3.
Do you consider staffing levels before you select a venue or hotel?
Yes
No
4.
Do you include questions about staffing and customer service in your RFPs and site visits?
Yes
No
5.
How do you evaluate staffing and customer service levels when you are choosing hotels and other venues for meetings and events?
Request venue's staff to guest ratios
Ask for client references
Use social media to ask #eventprofs for input
Look for online reviews
I/we don't evaluate before selecting a venue
Other (please specify)
6.
Is the tight labor market having an effect on your own organization in terms of your own staffing needs?
7.
Even in a tight labor market, many venues continue to deliver top-notch service. Is there an example of hotel or venue staff that has made a difference to your program?
8.
Any comments? Please leave your email address in the comments if we can contact you.
Current Progress,
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