Communication Survey

Question Title

* 1. I am a: (Check all that apply)

Person with a developmental disability

Parent/primary caregiver

Family member/friend

Provider

Erie County resident

Erie County Board of DD employee

Employee of partner organization

Other (please specify)

Question Title

* 2. I primarily get information about the Board via:

Email newsletters (Reflections, Provider News)

Social Media (Facebook, Instagram, etc.)

Website (eriecbdd.org)

Printed newspapers/handouts

Word of mouth (friends, family, co-workers, etc.)

Community or other events

My SSA or other Board employee

Partner organizations

Other (please specify)

Question Title

* 3. Please rank the following methods of communication as what is most useful to you:

	Most Effective	Neutral	Least Effective	N/A
Email Newsletters	Email Newsletters Most Effective	Email Newsletters Neutral	Email Newsletters Least Effective	Email Newsletters N/A
Social Media	Social Media Most Effective	Social Media Neutral	Social Media Least Effective	Social Media N/A
Board Website (eriecbdd.org)	Board Website (eriecbdd.org) Most Effective	Board Website (eriecbdd.org) Neutral	Board Website (eriecbdd.org) Least Effective	Board Website (eriecbdd.org) N/A
Printed Newsletters/Handouts	Printed Newsletters/Handouts Most Effective	Printed Newsletters/Handouts Neutral	Printed Newsletters/Handouts Least Effective	Printed Newsletters/Handouts N/A
My SSA or Other Board Employee	My SSA or Other Board Employee Most Effective	My SSA or Other Board Employee Neutral	My SSA or Other Board Employee Least Effective	My SSA or Other Board Employee N/A
Word of Mouth	Word of Mouth Most Effective	Word of Mouth Neutral	Word of Mouth Least Effective	Word of Mouth N/A
Community or Other Events	Community or Other Events Most Effective	Community or Other Events Neutral	Community or Other Events Least Effective	Community or Other Events N/A
Partner Organizations	Partner Organizations Most Effective	Partner Organizations Neutral	Partner Organizations Least Effective	Partner Organizations N/A

Question Title

* 4. How often do you seek out information about the Board or our services?

Daily

Weekly

Monthly

Quarterly

Yearly

Never

Other (please specify)

Question Title

* 5. Please rate the following topics according to your interests:

	Most Interested	Somewhat Interested	Neutral	Least Interested
Stories about people and supports	Stories about people and supports Most Interested	Stories about people and supports Somewhat Interested	Stories about people and supports Neutral	Stories about people and supports Least Interested
News about Board initiatives	News about Board initiatives Most Interested	News about Board initiatives Somewhat Interested	News about Board initiatives Neutral	News about Board initiatives Least Interested
Columns from the Superintendent	Columns from the Superintendent Most Interested	Columns from the Superintendent Somewhat Interested	Columns from the Superintendent Neutral	Columns from the Superintendent Least Interested
Stories and pictures about providers (independent or agency)	Stories and pictures about providers (independent or agency) Most Interested	Stories and pictures about providers (independent or agency) Somewhat Interested	Stories and pictures about providers (independent or agency) Neutral	Stories and pictures about providers (independent or agency) Least Interested
Updates about statewide DD issues	Updates about statewide DD issues Most Interested	Updates about statewide DD issues Somewhat Interested	Updates about statewide DD issues Neutral	Updates about statewide DD issues Least Interested
Information about Board services & program-specific updates	Information about Board services & program-specific updates Most Interested	Information about Board services & program-specific updates Somewhat Interested	Information about Board services & program-specific updates Neutral	Information about Board services & program-specific updates Least Interested
Stories about Board employees	Stories about Board employees Most Interested	Stories about Board employees Somewhat Interested	Stories about Board employees Neutral	Stories about Board employees Least Interested
Upcoming events	Upcoming events Most Interested	Upcoming events Somewhat Interested	Upcoming events Neutral	Upcoming events Least Interested

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* 6. What other topics would you like to see?

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* 7. Overall I find the Board's communication tools effective and useful

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

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* 8. How can we improve our communication?

Question Title

* 9. Please enter your contact information if you're interested in being contacted by the Community Support team to discuss this further

Phone