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Communication Survey
1.
I am a: (Check all that apply)
Person with a developmental disability
Parent/primary caregiver
Family member/friend
Provider
Erie County resident
Erie County Board of DD employee
Employee of partner organization
Other (please specify)
2.
I primarily get information about the Board via:
Email newsletters (Reflections, Provider News)
Social Media (Facebook, Instagram, etc.)
Website (eriecbdd.org)
Printed newspapers/handouts
Word of mouth (friends, family, co-workers, etc.)
Community or other events
My SSA or other Board employee
Partner organizations
Other (please specify)
3.
Please rank the following methods of communication as what is most useful to you:
Most Effective
Neutral
Least Effective
N/A
Email Newsletters
Most Effective
Neutral
Least Effective
N/A
Social Media
Most Effective
Neutral
Least Effective
N/A
Board Website (eriecbdd.org)
Most Effective
Neutral
Least Effective
N/A
Printed Newsletters/Handouts
Most Effective
Neutral
Least Effective
N/A
My SSA or Other Board Employee
Most Effective
Neutral
Least Effective
N/A
Word of Mouth
Most Effective
Neutral
Least Effective
N/A
Community or Other Events
Most Effective
Neutral
Least Effective
N/A
Partner Organizations
Most Effective
Neutral
Least Effective
N/A
4.
How often do you seek out information about the Board or our services?
Daily
Weekly
Monthly
Quarterly
Yearly
Never
Other (please specify)
5.
Please rate the following topics according to your interests:
Most Interested
Somewhat Interested
Neutral
Least Interested
Stories about people and supports
Most Interested
Somewhat Interested
Neutral
Least Interested
News about Board initiatives
Most Interested
Somewhat Interested
Neutral
Least Interested
Columns from the Superintendent
Most Interested
Somewhat Interested
Neutral
Least Interested
Stories and pictures about providers (independent or agency)
Most Interested
Somewhat Interested
Neutral
Least Interested
Updates about statewide DD issues
Most Interested
Somewhat Interested
Neutral
Least Interested
Information about Board services & program-specific updates
Most Interested
Somewhat Interested
Neutral
Least Interested
Stories about Board employees
Most Interested
Somewhat Interested
Neutral
Least Interested
Upcoming events
Most Interested
Somewhat Interested
Neutral
Least Interested
6.
What other topics would you like to see?
7.
Overall I find the Board's communication tools effective and useful
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
8.
How can we improve our communication?
9.
Please enter your contact information if you're interested in being contacted by the Community Support team to discuss this further
Phone
Email
Current Progress,
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