Social Care & Hospital Discharge Survey Section 1 - About You Question Title * 1. Which part of Redbridge do you live in? Please give the first part of your postcode i.e. IG1 Section 2 – Adult Social Care Question Title * 2. Have you used Adult Social Care in the last 2 years? If no, skip to Section 3. Yes No Prefer not to say Question Title * 3. Which services have you used? Tick all that apply: Home Care/Care Package Occupational Therapy Equipment/Adaptations Social Worker Day Centres Direct Payments Respite Care Other (please specify below): Question Title * 4. Other: Question Title * 5. How satisfied were you with the support you received? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Question Title * 6. Please explain your response: Question Title * 7. How easy was it to access adult social care? Very easy Quite easy Difficult Very difficult Still waiting Prefer not to say Question Title * 8. Please explain your response: Question Title * 9. What improvements would make the biggest difference? Section 3 - Hospital Discharge & Aftercare Question Title * 10. Have you or the person you care for been discharged from hospital in the last 2 years? If no, skip to Section 4. Yes No Prefer not to say Question Title * 11. How well was the discharge planned? Very well Quite well Not well Not well at all Prefer not to say Question Title * 12. Please explain your response: Question Title * 13. Was clear information given about the aftercare e.g. medication, follow-up appointments, who to contact, equipment/home support etc. Yes No Prefer not to say Question Title * 14. Please explain your respoonse: Question Title * 15. After leaving hospital, was the support needed actually provided? Yes fully Yes partly Not at all No support needed Prefer not to say Question Title * 16. If support was lacking, what was missing? Tick all that apply: Home Care/Care Package Equipment Physio Occupational Therapy Follow-up calls GP follow-up Mental Health Support Transport Other (specify below): Question Title * 17. Other: Section 4 - Managing Long-Term Conditions Question Title * 18. Do you have one or more long-term health condition? If no, skip to Section 5. Yes No Prefer not to say Question Title * 19. If yes, please give details below, e.g. diabetes, arthritis, heart condition, mobility issues, mental health etc.: Question Title * 20. Do you care for someone with a long-term condition? Yes No Prefer not to say Question Title * 21. How well supported do you feel with your long-term condition/ as a carer? Very well supported Quite well supported Not well supported Not supported at all Prefer not to say Question Title * 22. Please explain your response: Question Title * 23. Which services do you rely on? Tick all that apply: GP Hospital Clinics Community Nursing Pharmacist Adult Social Care Charities/Voluntary Groups Other (specify below): Question Title * 24. Other: Question Title * 25. Have you experienced any barriers? Tick all that apply: GP appointment delays Waits for specialists Lack of information or advice Poor communication Lack of support Digital exclusion Cost of care/equipment Other (specify below): Question Title * 26. Other: Question Title * 27. What would help you to manage your condition better or carry out your role as a carer? ( Please give details) Section 5 – Final Thoughts Question Title * 28. What changes would you like to see in health and social care in Redbridge? Question Title * 29. Would you like to be involved in future Age UK campaigns/focus groups in future? Yes No Question Title * 30. If yes, please give your name and contact details: Question Title * 31. Any other comments? Demographics (answers are anonymous) Question Title * 32. Gender Male Female Other Prefer not to say Question Title * 33. Age Under 50 50 - 64 65 - 74 75 - 89 90 or over Prefer not to say Question Title * 34. Ethnicity White British White Irish White Other Asian Indian Asian Pakistani Asian British Asian Other Black Caribbean Black African Black British Black Other Mixed Other Prefer not to say Question Title * 35. Household Just you 2 people 3 or 3 plus Prefer not to say Question Title * 36. Accommodation House Flat Supported housing Rented room Question Title * 37. Physical Health Good Fair Poor Prefer not to say Question Title * 38. Mentsl Health Good Fair Poor Prefer not to say Question Title * 39. Employment Employed Unemployed Retired Prefer not to say Done