Vermont Public Service Board Website Survey

The Vermont Public Service Board is redesigning its website and would appreciate your feedback to help us make the website as useful as possible. Please be aware that the Board is also in the process of implementing an electronic filing system, called ePSB, that will be accessible from the Board's website. ePSB will allow users to view public documents like Board orders and case information, such as schedules, party information, and case status.

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* 1. How often do you use the Board's website?

Daily

Weekly

Monthly

Other (please specify)

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* 2. When you visit the Board's website, how often do you:

	Never	Sometimes	Often	Every time I visit
Review rules, statutes, forms, or other regulatory materials	Review rules, statutes, forms, or other regulatory materials Never	Review rules, statutes, forms, or other regulatory materials Sometimes	Review rules, statutes, forms, or other regulatory materials Often	Review rules, statutes, forms, or other regulatory materials Every time I visit
Read Board orders	Read Board orders Never	Read Board orders Sometimes	Read Board orders Often	Read Board orders Every time I visit
Review the filings in a specific case	Review the filings in a specific case Never	Review the filings in a specific case Sometimes	Review the filings in a specific case Often	Review the filings in a specific case Every time I visit
Check the calendar	Check the calendar Never	Check the calendar Sometimes	Check the calendar Often	Check the calendar Every time I visit

Other (please specify)

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* 3. Overall, how well does our website meet your needs?

Extremely well

Very well

Somewhat well

Poorly

Not at all

Please explain.

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* 4. What content would you like added or emphasized on the Board's website?

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* 5. Is there any information on the Board's website that you find difficult to understand?

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* 6. Please provide the addresses of any government agency websites that you find user-friendly or easy to navigate.

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* 7. Please provide any other suggestions you have for improving the Board's website.

Thank you for participating in this survey!