El Dorado CoC 2023 Coordinated Entry System Evaluation

El Dorado County and the Continuum of Care are conducting this survey for the annual evaluation of the Coordinated Entry System - Front Door. As part of the evaluation, we would like to get feedback from providers about this process and what areas need to be improved.

Please complete the survey by March 20, 2023. The feedback you provide will be anonymous and confidential.

We look forward to receiving your feedback!

CoC Board

Service Provider Type

1.What services does your organization provide in El Dorado County? (Please select all that apply)(Required.)

Coordinated Entry Access Point

Emergency Shelter

Transitional Housing

Rapid Rehousing (RRH)/Rental Assistance

Permanent Supportive Housing (PSH)

Street Outreach

Other (please specify):

2.Which of the following subpopulations do you serve? (Check all that apply)(Required.)

Other (please specify):

3.I know what the El Dorado County Coordinated Entry System (Front Door CES) is.

Comments:

5.How do you use the Front Door CES? (Check all that apply) (Required.)

Our agency receives referrals from Coordinated Entry

Our agency is a Coordinated Entry Access Point

Our agency has designated Coordinated Entry Assessors

I attend Coordinated Entry case conferencing meetings

I participate in the Coordinated Entry Committee

My agency does not use the Coordinated Entry System

Other (please specify):

7.Access Points for the Front Door CES are well advertised.

Comments:

8.Access to the Front Door CES is equally available to all households regardless of household’s geographic location in the County.

Comments:

9.Access to the Front Door CES is equally available to all households regardless of household characteristics (e.g., race, ethnicity, age, gender, sexual orientation, family composition).

Comments:

10.Do you have suggestions on how to make the Front Door CES more accessible and equitable for all?(Required.)

11.The Front Door CES assessments usually reflect the client’s vulnerability accurately.

Comments:

12.The Front Door CES assessments are done in a consistent manner (i.e., two people with the same level of vulnerability generally receive the same score).

Comments:

13.Are there vulnerabilities not accurately captured by the current assessment tools (VI-SPDAT)? If so, what would help assessments be more accurate?(Required.)

14.How many days on average does it take to fill your program vacancy through the Front Door CES system?(Required.)

15.How many days on average does it take between the time you refer a client to the Front Door CES and the time you or the client receive a callback?(Required.)

16.How many days on average does it take between the time you refer a client to the Front Door CES system and the time a client receives an assessment?(Required.)

17.I generally have a positive experience working with the Front Door CES (e.g., sending and receiving referrals, attending case conferencing, etc.).

Comments:

18.What could be done to improve your experience in using the Front Door CES?(Required.)

19.What could be done to improve the experience of persons seeking housing/services through the Front Door CES?(Required.)

20.Do you have any other comments or suggestions relating to the Front Door CES?(Required.)

El Dorado CoC 2023 Coordinated Entry System Evaluation – Provider Survey

2023 Coordinated Entry System Evaluation – Provider Survey