Arnold Impact/Satisfaction Survey

Due to circumstances beyond our control JeffCo Express is lacking match funding for one of the Arnold routes.  We are extremely grateful to the City of Arnold for providing match funding to support the remaining one route but they recently decided not to fund the second route.

In light of this short fall JeffCo Express will have to discontinue one of the two Arnold routes as of Friday, December 29, 2017 and will plan for consolidating the two routes into one.  We would like your input as to which of the two routes serve your needs best.

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* 1. How will the loss of one of the two Arnold Routes impact your ability to access transportation?

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* 2. Which route best serves your transit needs?

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* 3. How likely is it that you would recommend this company to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 4. Overall, how satisfied or dissatisfied are you with JeffCo Express?

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* 5. Which of the following words would you use to describe JeffCo Express? Select all that apply.

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* 6. How well does JeffCo Express meet your needs?

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* 7. How would you rate the quality of JeffCo Express?

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* 8. How would you rate the value for money of JeffCo Express?

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* 9. How responsive have we been to your questions or concerns about JeffCo Express?

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* 10. How likely are you to ride JeffCo Express again?

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* 11. How long have you been a customer of JeffCo Express?

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* 12. Do you have any other comments, questions, or concerns?

T