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Customer Service Questionnaire
Customer Service Survey
To help us better serve you, please complete this survey at your convenience. Thank you! Questions may be directed to customerservice@wastecontrolservices.com.
1.
How would you rate the quality of customer service you received from the team member you interacted with today?
GOOD
FAIR
POOR
2.
Was our team member professional and courteous?
YES
NO
3.
Was the issue you contacted us about today resolved to your satisfaction?
YES
NO
4.
How would you rate the amount of time it took us to resolve your issue?
GOOD
FAIR
POOR
5.
Any additional comments or suggestions on how we can improve our service (e.g. elaborate on the above answers)?
Being specific as possible will help us effectively address and improve where we need to. If you'd like us to leave your email address for us to follow-up with you, if more information is needed, that is certainly welcomed!
