ONLINE WILL SURVEY

Thank you very much for choosing to participate in this Survey. Your thoughts are valuable to us. Completion of  Survey qualifies you for our prize draw coming up on 31 May 2019.
 

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* 1. Firstly, How old are you?

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* 2. Which of the following best describes
you?

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* 3. If you have children and/or step
children, which age group do they
belong? Please select all that apply

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* 4. Please tell us what you know about the following term. Please give as much detail as you can:
ONLINE WILL

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* 5. How did you first hear about Carrot?

Thanks for your answers so far. The rest of the survey will be about Wills.

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* 6. How do you feel about making your
Will?

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* 7. How long does it take to write a Will?

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* 8. What prompted you make your Will?

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* 9. If you didn’t start your Will immediately, why not? Please select all the answers that apply to you.

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* 10. Thinking back to the process of writing your Will, what was it that specifically triggered you to do it at that time or on that day?

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* 11. When do you think you will, or when did you, work on your Will?
[Please select your top 2 times]

Will Writing Services: Questions about us and our competitors. In this section, we want to know what you think about Carrot and other will writing companies. Please be honest as possible.

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* 12. For the companies whose Will writing services you are aware of, what would you say are the pros and cons versus Carrot?

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* 13. What, if any, concerns might you have using Carrot?

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* 14. Thinking about how we could improve Carrot, which of the below would yourecommend we start or keep doing?

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* 15. Face to Face advise and expertise

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* 16. 24 hour phone service

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* 17. Phone advise and expertise during work hours [9am-5pm]

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* 18. Live online chat service

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* 19. Email advice and expertise with a reply within 24 hours.

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* 20. What do you expert from Carrot Trust Advisors?

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* 21. What would you change about our current layout and processes?

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* 22. Finally which of the following best describes your feelings about lawyers when you think about using them to write a Will?

Thank you very much for your time! We appreciate it. If you’d like to enter the prize draw please leave your email address below. The closing date is 30th May, 2019.

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* 23. Address

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