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Client Survey
Yadu Health Client Survey
Yadu Health Aboriginal Corporation is seeking client feedback about their services with the aim of improving the quality of healthcare in our clinic.
OK
1.
How would you describe your gender?
Female
Male
Prefer not to answer
Other (please specify)
2.
How would you identify yourself?
(Choose only what applies to you)
Aboriginal or Torres Strait Islander
Non-Aboriginal or Torres Strait Islander
Prefer not to say
3.
What is your age?
Under 18
18-24 years old
25-34 years old
35-44 years old
45-54 years old
over 55 years
Prefer not to say
4.
Do you know about all the healthcare services we offer?
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
5.
How long did you wait past appointment time to meet the doctor?
0-15 minutes
15-30 minutes
30-60 minutes
More than an hour
*
6.
How satisfied were you with the
time
you had to wait to get an appointment and the length of time you waited in the waiting room?
(Required.)
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
7.
In your last visit to Yadu Health Clinic, which of the following statements best applies to you
(Select all that apply)
Felt welcome upon arrival
Satisfied with the level of privacy kept whilst in waiting room
Satisfied with the level of professionalism in our staff
Satisfied with time that the doctor spent with you
Satisfied with the clinician knowledge on your medical history and other previous medical advice
Satisfied with the level of attention given towards your concerns
Clinicians treated you respectfully and made you feel comfortable
Satisfied that your medical records are kept confidential and private
I understood the information given to me during my appointment
Information was provided to me about how to prevent illness and have a healthier life
I was satisfied with the overall quality of service received
8.
Were you informed on how to take the medicines and about side effects of the medicines prescribed to you?
Extremely familiar
Very familiar
Somewhat familiar
Not so familiar
Not at all familiar
9.
Considering your experience with our medical services, how likely would you recommend us to a family member or friend?
Very likely
Likely
Neither likely nor unlikely
Unlikely
Very unlikely
10.
Do you have any additional feedback to share with our team?
Current Progress,
0 of 10 answered