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The Garden Family Medical Clinic
Patient satisfaction survey
Thanks for taking the time to provide feedback on your visit to us. This will help to shape our clinic into the future. All responses are anonymous.
1.
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
2.
Gender: How do you identify?
Man
Non-binary
Woman
Prefer to self-describe, below
Self-describe:
3.
How easy or difficult was it to schedule your appointment at a time that was convenient for you?
Very easy
Somewhat easy
Neither easy nor difficult
Somewhat difficult
Very difficult
4.
How did you book your appointment?
Online via Hot Doc
Telephone
5.
Were staff friendly and welcoming on your arrival?
Extremely friendly
Very friendly
Somewhat friendly
Not so friendly
Not at all friendly
6.
Did your appointment with your GP start early, late or on time?
Very early
Somewhat early
On time
Somewhat late
Very late
7.
How satisfied or dissatisfied were you with the amount of time your GP spent with you addressing your needs?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
8.
At your last appointment did you find the GP gave you a useful amount of information about your condition?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
On your last visit was your privacy maintained throughout your consultation?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
10.
On your last visit how well did your GP explain your follow-up care?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
11.
How professional do you think the staff at the Garden Family Medical Clinic are?
Extremely professional
Very professional
Somewhat professional
Not so professional
Not at all professional
12.
Where did you hear about us?
Social Media
Friends or Family
Google
Driving / walking past
HotDocs
I have followed my GP from elsewhere
Our website
Other
13.
Do you have any other comments or recommendations about our services?
14.
Overall, how would you rate the care you received from The Garden Family Medical Clinic.
1 star
2 stars
3 stars
4 stars
5 stars