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* 1. How long did you have to wait on the telephone before the companies representative was available?

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* 2. How do you rate our delivery times when you order?

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* 3. Do we offer good value on our product range 

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* 4. Were you satisfied with our customer care service? 

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* 5. How would you rate your overall satisfaction with us?

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* 6. How likely are you to continue doing business with us?

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* 7. Any helpful comments you may suggest to help our overall service  

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