Net Promoter® Score (NPS) 2019 Fall Likelihood to Recommend MVAA Question Title * 1. How likely is it that you would recommend MVAA to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 2. What changes would MVAA have to make for you to give it a higher rating? Question Title * 3. What does MVAA do really well? Next