Upon finishing this survey you will be redirected to a certificate of completion. Please print the certificate, fill in your contact information, and return it to Membership Services.
If you are on a mobile device, please screenshot the certificate as proof of completion, and present the screenshot to the Service Desk, who will then provide you with a paper certificate for you to fill out and take to Membership Services.
You must turn in the certificate by November 30 (limit one per household). In exchange for your valued feedback, you will receive 2 e-passes, plus be entered for a chance to win $25 in Club Bucks (6 winners will be drawn).

* 1. How long have you been a member?

* 2. Were you a member of another club before joining GAC?

* 3. What were your primary reasons for joining GAC?

* 4. When do you typically use the club? (Check as many as apply)

* 5. What do you use? (Check as many as apply)

* 6. How often do you use the club? (Choose one)

* 7. How often do you access the internet at GAC? (Choose one)

* 8. What (3) programs/activities would you like to see expanded or created at GAC?

* 9. How would you rate the GAC's appearance? (Choose one)

* 10. How would you rate GAC's cleanliness? (Choose one)

* 11. How would you rate GAC's physical facilities? (Choose one)

* 12. How would you rate the timeliness of repairs made at GAC? (Choose one)

* 13. How would you rate the friendliness of the GAC staff? (Choose one)

* 14. How would you rate the cleanliness of the locker rooms? (Choose one)

* 15. How would you rate the telephone service you receive when you call GAC? (Choose one)

* 16. How would you rate GAC's swimming lessons? (Choose one)

* 17. How would you rate GAC's tennis programs? (Choose one)

* 18. How would you rate GAC's group fitness classes? (Choose one)

* 19. How would you rate GAC's lifeguards' attentiveness? (Choose one)

* 20. How would you rate the variety of GAC's strength training equipment? (Choose one)

* 21. How would you rate the variety of GAC's cardio equipment? (Choose one)

* 22. Have you ever used a GAC Personal Trainer? (Choose one)

* 23. How would you rate GAC's Personal Training? (Choose one)

* 24. How would you rate GAC's childcare area, service & activities? (Choose one)

* 25. How would you rate the responsiveness of management? (Choose one)

* 26. Have you met with a GAC Health Coach, which is included in your membership?

* 27. Do you know what a Health Coach does?

* 28. Have you met with a GAC Fitness Specialist, which is included in your membership?

* 29. Do you know what a GAC Fitness Specialist does?

* 30. How would you rate our massage services? (Choose one)

* 31. How would you rate our Esthetician (facials) services? (Choose one)

* 32. Would you like to see additional spa type services offered at GAC?

* 33. Have you attended any GAC University classes, which are included in your membership?

* 34. List three things you like best about GAC:

* 35. How would you rate GAC's pricing?

* 36. How many people do you know who are not members of GAC who may be interested in joining? (Choose one)

* 37. How would you rate the brands/products available in the Pro Shop? (Choose one)

* 38. What three things would you like to see changed at GAC?

* 39. What social and recreational activities are you interested in? (Choose as many that apply)

* 40. How would you rate the Courtside Cafe? (Choose one)

* 41. What changes have you noticed in yourself since you joined GAC? (Choose all that apply)

* 42. What is the best way for you to find out what's going on at GAC? (Choose all that apply)

* 43. How often do you visit GenesysAthleticClub.com? (Choose one)

* 44. How often do you visit GAC's Facebook page? (Choose one)

* 45. Please indicate your gender:

* 46. Your age group:

* 47. Marital status:

* 49. Which of the following categories best describe your total yearly household income? (Choose one)

* 50. How likely are you to recommend GAC to friends or family? (Choose one)

* 51. How would you rate GAC overall?

* 52. Any other thoughts or comments:

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