We’re conducting this brief survey to learn the overall views of our business community on activities, requirements, concerns, hurdles, strengths, expectations, and successes. 

Thank you in advance for completing this survey.  Please read and answer each of the questions below.  Your individual responses will be kept VERY STRICTLY CONFIDENTIAL, will not be attributed to you or anyone in your business or organization, and will be combined with the responses of others for the purpose of producing an annual report in the aggregate only.  We will ask for your business or organization name for the sole purpose of keeping track of who has participated, but be assured that your answers and comments will never be linked to you personally.

Thank you for giving a little of your valuable time to help us measure, track, and report on the business climate in our area.

Once you've completed the survey, be sure to click on the "DONE" button at the bottom, so your responses will be recorded.

NOTE:  You don't have to click the "OK" button after each answer -- that's optional.  If you just continue scrolling after you're finished answering, the "OK" button will assume you're done with the previous question.

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* 1. To start, please provide the name of your business, non-profit business, or organization:

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* 2. Please provide your name. 
(Note:  answering this question is optional; however, providing your name will enable us to provide a more validated report, as well as to contact you in case we have follow-up questions (not likely).  But, again, your personal name will never be included in the report or connected to the answers you provide herein.)

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* 3. Which of the following best describes your current role in your business or organization?

Please select all that apply.

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* 5. Overall, how satisfied or dissatisfied are you with the general business environment in Clallam County?

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* 6. If asked, how likely are you to recommend starting a business in Clallam County to a friend or colleague?

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* 7. How committed is your business or organization to continuing its operations in Clallam County over the next 5 years?

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* 8. How satisfied or dissatisfied are you with the current level of success of your business or organization?

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* 9. What type(s) of government policies, processes and services are currently positively or negatively impacting your business or organization?

  Positive Impact Negative Impact No Impact
Transportation regulations and infrastructure
Fees/costs of government services
Public transportation
Local and state government emphasis and efforts on disaster preparedness
Government investments in park and recreation activities
Government health and human services programs
Minimum wage, family/sick leave, and other employment laws and regulations
Historic preservation policies
Utilities services and costs
Local licensing and permitting policies and procedures
Local and state government emphasis on climate change
Municipal and county laws in place for loitering, panhandling, and homeless people
Local tax structure and amounts
Land use/zoning regulations

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* 10. Overall, how would you rate the quality of life on the North Olympic Peninsula today?

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* 11. Overall, during the past three (3) years, how would you say the quality of life on the North Olympic Peninsula has changed?

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* 12. Thinking about the North Olympic Peninsula overall, how would you rate our area:

  Excellent Good Fair Poor Not Sure
As a place to start a business
As a place for single adults
As a rural place where you can find arts, culture, and entertainment
As a place for people of minority racial, ethnic, religious, or other cultural backgrounds
As a place to visit
As a place to raise a family
As a place for young professionals

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* 13. Overall, do you feel economic conditions in Clallam County are Better, Worse, or About the Same as three (3) years ago?

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* 14. To what extent has your business or organization taken the following steps to ensure that it will have the people it needs, today and in the future?

  To a Great Extent To a Moderate Extent To a Limited Extent Not at All
Assessed employees’ career plans and work preferences (e.g., through a survey or some other mechanism)
Analyzed the projected retirement rates
Created benefits to induce early career employees to stay
Increased training and cross-training efforts for early career employees
Analyzed the demographic makeup of the local workforce
Developed processes to capture and transfer institutional memory/knowledge from late career employees to mid-career and early career employees

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* 15. In an effort to compensate for workforce gaps, to what extent has your business or organization adopted the following practices:

  To a Great Extent To a Moderate Extent To a Lesser Extent Not at All
Outsourced functions of your business
Recruited talent from competitors
Reduced or lessened job requirements / standards to expand applicant pool
Developed in-house training programs
Hired back retired employees
Decided to limit growth of your business
“Flexible” staffing (including the use of seasonal employees, temporary employees, consultants, and independent contractors)
Hired a recruiting firm
Increased wages/benefits to attract and retain better talent

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* 16. In your opinion, how important are the following education or training programs to the business community in Clallam County?

  Very Important Important Unimportant Very Unimportant
Apprenticeship programs
Two-year degree program at a technical college
Masters of Business Administration (MBA) programs
Short-term job training programs (less than 3 months)
Education and training in specific trades (marine, welding, electrical, plumbing, etc…)
An engineering school
Leadership development programs

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* 17. Tell us to what extent each of the following factors has become a problem in your business or organization, directly?

  Great Extent Moderate Extent Lesser Extent Not at All
Understaffing
Unwanted turnover
Responding to employees’ family needs
Transfer of institutional memory/knowledge from late career employees to mid-career and early career employees
Morale
Encouraging early career employees to remain with the business
Being able to offer competitive pay and benefits
Recruiting competent job applicants
Alcohol or recreational drug use
Providing effective supervision
Presenteeism—Workers who are physically at their workplace but absent mentally (checking e-mail, Facebook, etc.)
Compliance with Occupational Safety and Health Administration (OSHA) regulations
Absenteeism
Compliance with Equal Employment Opportunity (EEO) regulations
Illegal drug use
Desire for “Flexible” work and scheduling

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* 18. Every business community must address certain important issues in order to thrive in the future. Below is a list of possible challenges and opportunities that business leaders could choose to work on. Please rank these four opportunities from highest (1) to lowest (4):

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* 19. How strongly do you agree or disagree with the following statements?

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree
The area in which my business is located is an excellent place to have a business
Childcare for employees and customers is readily available
I direct customers to other local businesses
I seek ways to cooperate with other local businesses
The existing local business mix helps my business
Housing for employees is readily available
The look and feel of our streetscape and conditions help my business
Local fire protection is outstanding
My building façade draws customers into my business
The area in which my business is located has a positive image that attracts customers
Local police protection is outstanding
I feel safe downtown, even at night
I purchase locally for most of the products and services that I use

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* 20. Please rate the degree to which you have recently, or are currently, experiencing the following business or organizational challenges?

  Major Challenge Somewhat of a Challenge Minor Challenge Not a Challenge
Loitering near business
Insufficient financing
Conflict with building owner or tenant
Perceived Safety
Insufficient parking
Shoplifting or theft
Out-of-town competition
Unreliable employees
Product delivery/loading challenges
Unskilled workers
Difficulty recruiting or retaining employees
Internet competition
Vandalism/Graffiti
Expensive rent
Expensive employee wages or benefits
Restrictive business regulations
Poor building condition
Expensive or unavailable products/supplies

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* 21. In which of the following topics could you use more information or assistance?

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* 22. Which local events have a positive impact on your business or organization, either during the event or in the days on either side of the event?

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* 23. What additional businesses or types of services would you most like to see added to Clallam County?

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* 24. Do you plan to REDUCE or EXPAND the products/services or the square footage of your business or organization in the near future?

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* 25. Using the slider below, on average, over a 12-month period, what percentage of your employees are part-time/seasonal (less than 30 hours per week)?

0 100
i We adjusted the number you entered based on the slider’s scale.

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* 26. With your specific business in mind, what three community assets would you most like to be realized, improved, or completed?

(Please select only three)

0 of 26 answered
 

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