Job Center Customer Satisfaction Survey 2026

1.How did you access Job Center resources? (Check all that apply.)(Required.)

I visited the Job Center of Lake County in Waukegan.

I met with Job Center representatives at a library, community center, or other location.

I participated in a virtual workshop or other event.

I accessed Job Center information on the website or social media.

I used a Job Center kiosk.

2.How did you use Job Center services most recently? (Check all that apply.)(Required.)

I attended a workshop.

I applied for training, paid work experience, or other services.

I wrote or edited my resume or other job search documents.

I met with a Job Center staff member.

I attended an in-person or virtual hiring event.

I applied for jobs or received help with my job search.

Other (please specify)

4.Describe your overall satisfaction with our services

(Required.)

Unhappy

Neutral

Happy

Very Happy

Unhappy

Neutral

Happy

Very Happy

6.The Job Center is committed to diversity, equity, and inclusion. Please share how you identify (check all that apply)

Other (please specify)

8.Are there any other services or workshops that you'd like to see at the Job Center or improvements to be made?

9.Additional comments

10.Enter your contact info if you would like to receive our monthly Career Solution e-newsletter or text messages.

Name

City/Town

ZIP/Postal Code

Email Address

Cell Phone Number