This survey is intended to help us improve communications at Callen-Lorde.

Thank you for participating!

How old are you?

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* 1. How old are you?

Which of these best describes your gender?

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* 2. Which of these best describes your gender?

Which of these best describes your sexual orientation?

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* 3. Which of these best describes your sexual orientation?

What is your race?

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* 4. What is your race?

Do you receive healthcare at Callen-Lorde?

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* 5. Do you receive healthcare at Callen-Lorde?

If no, why not?

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* 6. If no, why not?

If yes, what services do you receive at Callen-Lorde?

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* 7. If yes, what services do you receive at Callen-Lorde?

On a scale of 1-5 how well do you think Callen-Lorde communicates with you regarding CLOSURES (i.e. holidays, snow closures)?

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* 8. On a scale of 1-5 how well do you think Callen-Lorde communicates with you regarding CLOSURES (i.e. holidays, snow closures)?

On a scale of 1-5 how well do you think Callen-Lorde communicates with you regarding EVENTS (i.e. education events, fundraising events)?

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* 9. On a scale of 1-5 how well do you think Callen-Lorde communicates with you regarding EVENTS (i.e. education events, fundraising events)?

On a scale of 1-5 how well do you think Callen-Lorde communicates with you about POLICIES (i.e. payments, confidentiality)?

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* 10. On a scale of 1-5 how well do you think Callen-Lorde communicates with you about POLICIES (i.e. payments, confidentiality)?

On a scale of 1-5 how well do you think Callen-Lorde communicates with you about APPOINTMENTS (reminders, cancellations, etc)?

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* 11. On a scale of 1-5 how well do you think Callen-Lorde communicates with you about APPOINTMENTS (reminders, cancellations, etc)?

How would you prefer to communicate with Callen-Lorde/your provider (rank them)

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* 12. How would you prefer to communicate with Callen-Lorde/your provider (rank them)

Do you use the patient portal?

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* 13. Do you use the patient portal?

If yes, what has been your experience (positive or negative)?

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* 14. If yes, what has been your experience (positive or negative)?

If no, why don't you use it?

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* 15. If no, why don't you use it?

How else could we improve our communications at Callen-Lorde?

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* 16. How else could we improve our communications at Callen-Lorde?

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