Peer-to-Peer Mobile Apps Survey
Tell us more about yourself...
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1.
Are you employed?
(Required.)
Yes
No
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2.
In what state or U.S. territory do you currently live?
(Required.)
Alabama
Alaska
American Samoa
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia (DC)
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Northern Marianas Islands
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Virgin Islands
Washington
West Virginia
Wisconsin
Wyoming
Other (please specify)
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3.
How would you categorize your area of residence?
(Required.)
Urban
Suburban
Rural
Other (please specify)
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4.
What is your gender?
(Required.)
Female
Male
Transgender
Other (please specify)
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5.
What is your age?
(Required.)
Under 18
18 - 29
30 - 44
45 - 59
60+
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6.
When you need to reimburse friends or colleagues for something (a meal they paid for, tickets to an event, a shared ride, a sports bet, etc.), how do you pay them? (select all that apply)
(Required.)
Cash
Check
Peer-to-peer (P2P) payment app on your mobile phone
Other (please specify)
*
7.
Which of these methods is your preferred method of payment to another person? (select one)
(Required.)
Cash
Check
Mobile peer-to-peer (P2P) payment app
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8.
Of all of the peer-to-peer mobile payment apps, which one do you use the most?
(Required.)
*
9.
How often do you use this mobile peer-to-peer payments app?
(Required.)
Often (5+ times/week)
Occasionally (a few times a month)
Rarely (a few times a year)
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10.
How did you hear about this P2P payment app?
(Required.)
From a friend or family member
Through advertisement from the provider of the app
By reading an article
Other (please specify)
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11.
Which of the following P2P apps have you heard of and used? (check all that apply, but ONLY if you have used the app to send/receive money with another person, NOT if you have used it to buy something from a merchant)
(Required.)
Have heard of
Have used
Venmo
Have heard of
Have used
Zelle
Have heard of
Have used
Paypal
Have heard of
Have used
Cash App
Have heard of
Have used
Apple Pay Cash
Have heard of
Have used
Facebook Messenger ‘Payments’
Have heard of
Have used
Other (please specify)
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12.
What are the benefits of using a P2P app to send and receive money between friends? (check all that apply)
(Required.)
It’s free or low cost
Everyone I know uses it
I don’t want to carry cash
It’s fun, social
It’s easy to use
Other (please specify)
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13.
What do you not like about using a P2P app?
(Required.)
Credit card transaction fees
Money transferred is not immediately available
It’s not safe/secure
Cash is easier
It’s difficult to keep track of how much money I have
Other (please specify)
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14.
What is the name of your primary bank?______________________________
(Required.)
