Your ability to spot what a “coachable moment” is with your team
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Your ability to use key coaching skills such as listening, questioning, building rapport and shifting perspective
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Your ability to give and receive feedback and have healthy challenging conversations without creating or feeling personal conflict
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Your ability to help your staff to create meaningful goals
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Your ability to create clarity for your team around what is expected of them
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Your ability to ensure your team have the expected competency level in order to fulfil their role
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Your ability to delegate by empowering others, not directing tasks
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